Use Case Aviation

APEX helps Business Aviation firm attain new heights

This private aviation company has pioneered development and growth in the business aviation industry, achieving numerous industry-firsts. It provides aircraft management, private jet charter, and maintenance services worldwide, with a fleet of more than 140 business jet aircraft. Focused on sustainability, the company’s facilities have been certified carbon-neutral since 2019. The firm also provides annual scholarships to support the next generation of aviation professionals.

CHALLENGE

The client relied on several streams of manual-intensive work to manage trip requests, invoicing, charter calculations, and more. It
needed a more unified process to increase effciency and service in line with its values of being thoughtful, accountable, proactive, and making a difference.

PRIORITIES

• Improve workflow
• Enhance user experience
• Reduce errors
• Increase transparency on invoicing and services for customers
• Achieve the highest level of service in the industry

RESULTS

Using APEX, Insum development has streamlined and sped up processes such as booking a trip, interacting with calendars (flights, trips, pilot schedules, maintenance work, etc.), and much more. The application features an easy-to-use interface, a clear view of client/back-office communications history, and role-based access to information. The reorganization of these processes into a single application has provided this client with a unique competitive advantage.

VERTICAL

Aviation

PROJECT STATS

Service: Custom application development

Timeline: November ’20 – December ’22

Location: USA

KEY PRODUCTS

  • Oracle APEX 21.1
  • OCI
  • ORDS
  • Integration with Wasabi, Okta, Pusher, Twillio, FL3XX, Geoapify
  • APEX PWA

WHY APEX?

APEX was chosen for its speed of development, ease of integration (see integration list above), and built-in
components, which can be easily switched to 3rd party APIs. APEX also enables quick action on change
requests, an essential feature in this project.

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